Privacy policy

Effective date: November 2, 2026

This Privacy Policy explains how MTG GLOBAL LLC, operating as Thayer & Cole ("we", "us"), collects and uses personal information when you visit thayerandcole.shop or buy from us.

Information we collect

  • Contact and order details: name, email, phone number, billing and shipping address, and the items you order.
  • Payment information: payments are handled by our payment processors. We do not store full card numbers.
  • Customer support: the information you include when you contact us.
  • Device and usage data: IP address, browser and device type, pages viewed and how you reached our site, collected through cookies and similar technologies.

How we use your information

  • To process, ship and track your orders, and to handle returns and refunds.
  • To respond to your questions and provide customer support.
  • To send marketing messages, only where you have agreed. You can unsubscribe at any time.
  • To keep our store secure, prevent fraud and meet our legal obligations.
  • To understand how our store is used and improve it.

Cookies

We use cookies to keep your cart working, remember your preferences and understand site traffic. Where required by law, we ask for your consent. You can also control cookies in your browser settings, although some store features may not work without them.

Who we share information with

  • Shopify, which hosts our store and processes order data. See the Shopify Privacy Policy.
  • Payment processors, to process payments and prevent fraud.
  • Shipping carriers, to deliver your orders.
  • Service providers that help us run the store, such as email and analytics tools.
  • Authorities, when the law requires it or to protect our legal rights.

We do not sell your personal information for money. Some cookies used for advertising or analytics may count as "sharing" or "selling" under certain US state laws. You can opt out on our Your Privacy Choices page.

International transfers

We are based in the United States, and your information may be processed in the United States and other countries where our service providers operate.

How long we keep information

We keep personal information for as long as needed to fulfill orders, provide support and meet legal, tax and accounting requirements.

Your rights

California and other US states (including CCPA/CPRA): depending on where you live, you may have the right to know what personal information we hold, to access or correct it, to request deletion, and to opt out of its sale or sharing. We will not discriminate against you for using these rights.

EEA and UK (GDPR): you may have the right to access, correct, delete, restrict or transfer your personal data, to object to its processing and to withdraw consent. You may also complain to your local data protection authority. We process your data to perform our contract with you, to meet legal obligations, based on our legitimate interests, or with your consent.

To make a request, email contact@thayerandcole.shop. We may need to verify your identity first.

Children

Our store is not directed to children under 16, and we do not knowingly collect their personal information.

Changes

We may update this policy and will post any changes on this page with a new effective date.

Contact

Thayer & Cole is operated by MTG GLOBAL LLC
7345 W Sand Lake Rd Ste 210 Office, Orlando, FL 32819, USA
Phone: +1 (575) 271-8751
Email: contact@thayerandcole.shop
Customer support: Monday to Friday, 9am to 5pm ET. We reply within 1 to 2 business days.